Job Summary: The Sales Executive is responsible for promoting and selling coffee products to customers. They play a key role in driving sales, establishing and maintaining customer relationships, and ensuring customer satisfaction. The ideal candidate is passionate about coffee, possesses excellent communication skills, and has a strong sales acumen.
Key Responsibilities:
1. Sales Generation:
- Actively seek out and engage potential customers to promote coffee products.
- Utilize persuasive selling techniques to communicate the unique features and benefits of the coffee products.
- Meet or exceed sales targets by effectively closing sales deals.
- Continuously expand the customer base and identify new business opportunities.
2. Customer Relationship Management:
- Build and maintain strong relationships with existing and potential customers.
- Provide exceptional customer service and support to ensure customer satisfaction.
- Address customer inquiries, resolve complaints, and offer appropriate solutions.
- Regularly follow up with customers to maintain ongoing relationships and secure repeat sales.
3. Product Knowledge:
- Develop a deep understanding of the coffee products, including their origins, flavor profiles, and brewing methods.
- Stay up-to-date with industry trends, new product launches, and competitor offerings.
- Educate customers on the different types of coffee available and help them choose the most suitable options based on their preferences.
4. Marketing and Promotions:
- Assist in the planning and execution of marketing strategies to promote coffee products.
- Participate in events, trade shows, and demonstrations to showcase and sample the products.
- Collaborate with the marketing team to develop sales collateral, such as brochures, flyers, and product catalogs.
5. Sales Reporting and Analysis:
- Maintain accurate and up-to-date records of sales activities, customer interactions, and leads in a CRM system.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Prepare regular sales reports and presentations to share with the management team.
Qualifications and Skills:
- High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.
- Hold a Qatari driving license
- Proven experience in sales, preferably in the food and beverage industry.
- Strong interpersonal and communication skills.
- Exceptional customer service abilities.
- Knowledge and passion for coffee and coffee culture.
- Ability to work independently and as part of a team.
- Excellent negotiation and persuasion skills.
- Proficiency in using CRM software and other sales tools.
- Ability to work in a fast-paced environment and meet sales targets.
- Flexibility to work weekends, evenings, and holidays as required.
Job Type: Full-time
Salary: QAR3,000.00 - QAR4,000.00 per month
Experience:
- Sales (Preferred)
Language:
- English (Preferred)
License/Certification:
- Driving License (Preferred)
