Benefits:
- $14-18
- Competitive Health & Welfare Benefits
- Monthly $43 stipend to use toward ancillary benefits
- HSA with qualifying HDHP plans with company match
- 401k plan after 6 months of service with company match (Part-time employees included)
- Employee Assistance Program that is available 24/7 to provide support
- Employee Appreciation Days
- Employee Wellness Events
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Minimum Qualifications:
- 0-2 years of test scheduling experience or related experience.
- Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
Preferred: Knowledge of insurance plans
Essential Functions
- Schedules tests for the patient within the designated practice management program or at outside facilities based on insurance, patient preference, physician preference, and or location.
- Gathers pertinent information from insurance carriers, physicians, and patient charts to make certain of the patient’s financial obligation for services.
- Call patients to schedule tests within the required time as designated by policies and procedures.
- Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process.
- Responds to patient questions and complaints as required resolving problems and maintaining high patient satisfaction levels.
- Communicates clinical instructions needed for appointments/procedures.
- Input required data to include referrals plus and coded notes.
- Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule. Performs all required documentation of work completed.
- Accurately updates patient information in the practice management system and EMR as well as any changes or additions to the schedule. Performs all required documentation of work completed.
- Initiate authorization for the test within the required time as designated by policies and procedures.
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