Job Description:
- Responsible for providing quality customer services in the mall.
- Handle customer enquiries, feedback and complaints as well as to provide other complimentary services at the mall.
- Support the loyalty programme operation, handle the membership related matters, manage the VIP concierge areas in organised ways.
- Handle general paperwork.
- Responsible for its inventory control and stock replenishment.
Requirements:
- 1 year or above customer sevice experience in shopping malls, clubs or hotels is preffered.
- Fluent in Cantonese and English.
- Must have good service attitude and communciation skills
主要職責：
- 負責商場內提供優質客戶服務，如處理客戶查詢,泊車優惠換領，
- 為會員提供禮品兌換查詢服務
- 負責處理一般文書工作
入職條件:
- 具1年或以上顧客服務經驗者
- 具備商場客服,會所或酒店工作經驗者優先考慮
- 能操流利廣東話及英語
- 須具良好服務態度及溝通能力
Type: Permanent
Category: Customer Service - No Selection Required
Salary: $17,000 - 20,000
Reference ID: 228-05182023-NT
Date Posted: 18/05/2023
