Job description
We are looking for a fresh/experienced Customer Sales Representative who must have the knowledge to communicate with foreign customers in their native language (English). He/She must also be able to execute the sales for the company for which we will offer a Bonus Package.
Responsibilities:
- Manage incoming phone calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements:
- Must have the skill of communicating with customers fluently in the English Language.
- Must be a Graduate.
- MS Office skills are preferred.
- Written English must also be.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively.
Job Type: Full-time
Salary: From Rs40,000.00 per month
COVID-19 considerations:
Must be vaccinated against COVID-19
Location:
- Gulberg, Lahore
Language:
- English Fluently (Required)
Timing:
- 2 to 11PM
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Job Type: Full-time
Salary: Rs40,000.00 - Rs45,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
