The Brand
Trader Vic's Bahrain is looking for Guest Relations Manager. Our venue is an eclectic collection of cuisines, signature cocktails and an exotic atmosphere bedecked with authentic artefacts and trappings.
Our many years of operations has proven us to be a strong and successful franchisee of a renowned global company. Our guests from all nationalities adore the venue especially with refreshing drinks and sumptuous dishes from around the world.
Guest Relations Manager
Your role as Guest Relations Manager is to generate and maintain good rapport with guests and potential partners with the aim to improve and develop what the Trader Vic’s offers clients regarding products, services and events etc. for the future. You will be responsible to:
· Coordinate table bookings with the supervisor and service teams
· Retrieve direct customer feedback on the quality of the company offerings
· Contribute ideas to the Manager for promotions and events based on guest feedback
· Develop and update an organized and detailed guest list
· Contact regular and/or VIP guests from time to time to maintain their relations with the company
· Invite the media, partners and sponsors to special events
· Identify and develop potential business partners for the venue
Benefits you will enjoy includes:
· Work with stable company and professional employees
· Friendly team and world-class brand
· Accommodation, vacation, and flight tickets
· Training and development
· Employee recognition and welfare program
Minimum qualifications:
· With experience in Bar, Restaurant and Lounge venues
· Good communications skills
· Arabic is an advantage but not required
· Leadership skills
· Team-player
Friendly personalityThe Brand
Trader Vic's Bahrain is looking for Guest Relations. Our venue is an eclectic collection of cuisines, signature cocktails and an exotic atmosphere bedecked with authentic artefacts and trappings.
Our many years of operations has proven us to be a strong and successful franchisee of a renowned global company. Our guests from all nationalities adore the venue especially with refreshing drinks and sumptuous dishes from around the world.
Guest Relations
Your role as Guest Relations is to be responsible for creating a welcoming, gracious and professional first impression to the guest. Guest Relations assist customers with reservation bookings and general inquiries. You will be responsible to:
- Greet and acknowledge all guests coming into the restaurant in a friendly, professional and gracious manner.
- Responsible for the suitable allocation of tables to guests as required.
- Escort guests to their allocated table or to the bar.
- Demonstrate good knowledge of the restaurant and products available to the guest.
- Update customer profile data on the client database as required.
Benefits you will enjoy includes:
· Work with stable company and professional employees
· Friendly team and world-class brand
· Accommodation, vacation, and flight tickets
· Training and development
· Employee recognition and welfare program
Minimum qualifications:
· With experience in Bar, Restaurant and Lounge venues
· Must be able to communicate in English
· Arabic is an advantage but not required
· Team-player
Friendly personality
Job Types: Full-time, Contract
Contract length: 24 months
Ability to commute/relocate:
- Manama: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
- How soon can you be available to join?
Education:
- High school or equivalent (Preferred)
Experience:
- Guest Relations Manager: 2 years (Required)
Language:
- Arabic (Preferred)
