Come join us and make a difference in the world!
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
Discover more at www.necsws.com
The role of the administration is to act as the first point of contact on behalf of the business for the programme’s patients. Experience is not essential as full training and support will be provided.
Main Responsibilities:
- The booking, rearrangement and cancellation of appointments in accordance with programme requirements.
- Responsible for adequate clinical capacity maintenance and attendance via the arrangement and monitoring of appointment slots filled and available.
- Maintaining an up to date and accurate patient database by undertaking and participating in continual data validation through multiple levels of data analysis.
- Timely issuing of all accurate clinical data and screening results to patients and healthcare professionals adhering to NDESP guidelines at all times, in a secure and auditable environment.
- Ensuring all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is disposed of in a secure a proper manner in line with 1998 Data Protection Act and Calidcott Principal Guidelines.
The administration acts as continued first line communication with a large cohort of patients, with direct impact on organisational performance and reputation. They are also directly influential on the organisations reputation with a wide number of stakeholders including GP’s Ophthalmologists, Optometrists, other organisations (Including other DESP programmes & NHS members) and service users.
- Excellent communication skills covering telephone, written and electronic formats.
- Experience in the use of database software.
- Excellent IT skills and a working understanding of Microsoft Office software.
- Ability to work under own initiative and priorities tasks using problem solving skills.
- Open to the continued advancement and service improvement to working practices on a local and Organisation level and actively engage with any development opportunities.
- Minimum of a Leaving Certificate or equivalent qualification.
- Evidence of continued professional development (CPD)
- Successful applicants will be required to undertake a standard Garda Vetting check upon entry and thereafter every 3 years
Additional Information
Proficiency in Irish language and or any other language is desirable.
Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role Garda Vetting may also be required.
NEC is an equal opportunities employer, welcoming applications from all communities.
